are our number one resource. If you are a problem-solving people-person, apply today! We are seeking a highly skilled ITIL Process Manager. The... ability to obtain a public trust clearance is required. Key Responsibilities: Manages ITIL process implementation, including...
, and support prioritization. Support the NOC Manager, Enterprise Operations Manager (EOM), Critical Situation Manager (CSM... Standard Change, formalizing local work instructions and job aides into approved templates leveraging the Process Asset Library...
, and support prioritization. Support the NOC Manager, Enterprise Operations Manager (EOM), Critical Situation Manager (CSM... Standard Change, formalizing local work instructions and job aides into approved templates leveraging the Process Asset Library...
Workspace Manager Administrator certification or equivalent AppSense certification ITIL Foundation certification Original..., engineering technical assessment and process improvement initiatives. Mentor junior teammates and may supervise others. Update...
Roles Server (ARS), Microsoft Identity Manager (MIM), Forefront Identity Manager (FIM), LDAP Border Directory Systems (AD... cause analysis, engineering technical assessment and process improvement initiatives. Mentor junior team members. Update...
(technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process... and client software, and IT Service Management (ITSM) software. Extensive experience supporting AppSense, User Workspace Manager...
fulfillment for our customer. The leader of this team is responsible for defining, enhancing, and monitoring ITIL processes... utilized to provide deskside support with high quality customer service. In this role, the Deskside Support Manager...
fulfillment for our customer. The leader of this team is responsible for defining, enhancing, and monitoring ITIL processes... utilized to provide deskside support with high quality customer service. In this role, the Deskside Support Manager...