A Service Management Manager specializing in production systems, focus is on ensuring the reliable and efficient... delivery of IT services to support the organization's production environment. It handles customer service interactions, reports...
. Actively participate in the IT Management team. People Management: Foster a high-performance service culture. Organize and lead...SUMMARY: Lead the Service Management Team, overseeing Service Desk operations, supporting local network infrastructure...
/application Act as back-up/contingency for IT Service management related reports when necessary. Training/Knowledge transfer... activities as part of the Continuous Service Improvement Planning Contribute to wider IT strategy through providing relevant...
and Nice WFM platforms to ensure they support workforce management goals. Plan, initiate, prioritize, and monitor IT projects... of experience in workforce management within a contact service environment Proven experience in WFM systems and processes...
and Nice WFM platforms to ensure they support workforce management goals. Plan, initiate, prioritize, and monitor IT projects... of project management. Minimum of 5 years of experience in workforce management within a contact service environment Proven...
resolution Collaborate with other IT service management teams to drive process improvement and overall ITIL maturity Ensure the... and interpersonal skills Familiarity with the ITIL framework and best practices in IT Service Management (ITSM) Ability to work...
as a point of escalation for complex problems to ensure a timely resolution Collaborate with other IT service management teams... and best practices in IT Service Management (ITSM) Ability to work effectively in a fast-paced and dynamic environment Experience...
About the job You will be responsible for assessing managing all major outsourced IT material service providers..., vendors and be the owner of end-to-end license management for IT. What you will enjoy: Permanent dayshift schedule Up to 20...
, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content... on policies, rules and systems to ensure quality. Service and Moderation Team is part of the Governance and Experience...
of service management concepts, operational excellence and continuous improvement processes and procedures Experience in... and IT principles and processes, preferably supported by previous shared services management experience Strong knowledge...
. Analyses commodity and service requirements of the business line and potential client requirements. Creates requests... best practice. Serves as principal liaison between JLL and client sourcing, procurement, and risk management Prepares monthly...
with us? Join the winning team now! Work you will do Manages our Salesforce program delivery ensuring that it meets the current...-facing and team leadership roles (e.g. Programme lead, business transformation lead, solution architect, project manager...
About The Role The Information Technology Service Manager directly oversees the Technology helpdesk, technicians... and our clients, serving as the outsourced IT manager to help with escalations and troubleshooting be the escalation point to carrier...
ABOUT THE ROLE The Information Technology Service Manager directly oversees the Technology helpdesk, technicians... and our clients, serving as the outsourced IT manager to help with escalations and troubleshooting be the escalation point to carrier...
Job Description As an Accounts Manager, you will develop long-term partnerships with our customers, and build expertise... and develop upsell opportunities within identified customers Develop and maintain a quality pipeline of service opportunities...
Stealth Monitoring is looking for talented individuals like you! Be the next IT Service Delivery Manager.... We are looking for an IT Service Delivery Manager to oversee our company's hardware, software and computer networks. IT Service Delivery...
Summary The service Desk Manager role is essential in any IT Service operation. This role is responsible for overseeing... needed. The Service Manager wears many hats. In addition to managing agents, the service manager also monitors operations...
Lead Excellence in IT Service Delivery: Become Our Senior Manager! Job Summary As a Senior Manager IT Service Delivery... to all stakeholders, ensuring the smooth functioning of our IT systems, applications, and hardware. Service Delivery Management: Oversee...
We are looking for an experienced IT Service Delivery Manager to provide excellent customer service and to promote... according to priorities Requirements Proven working experience in international IT Service Desk Work experience in BPO company...
Qualifications: Bachelor's degree in Business Administration, IT Management, Human Resources, or a related field...(s): Rendering Notice: (ASAP, 15 days, 30 days, or 60 days) Experience: Business Development Manager: 1 year (Preferred) IT...