ticketing system. Maintain and update Excel reports, including tracking and reporting on help desk tickets. Manage...
the team on the ground. Should be very strong with process knowledge. Should drive the team and ensure service level... and publish to required. Ensure the leave management is managed properly. Handles escalated calls. Implements SIP (Service...
equivalent is required. Minimum of 3 years of experience in a Service Desk or IT support position. Comptia A+, Net+, Sec...Discover your 100% YOU with MicroSourcing! Position: Service Desk Technician II Location: Global one, Eastwood, Libis...
and enterprise outages driving volume to our Level 1 help desk Comply with the terms and conditions of the employment contract... tools (ServiceNow, Service Manager) Direct customer service or relationship management experience Proven experience...
and enterprise outages driving volume to our Level 1 help desk Comply with the terms and conditions of the employment contract... tools (ServiceNow, Service Manager) Direct customer service or relationship management experience Proven experience...
IS ACCEPTED! ONE DAY PROCESS! WORK ONSITE: ETON CENTRIS, QUEZON CITY POSITION: IT SERVICE DESK Ensure timely response... Association (Word, Excel, Outlook, PowerPoint). Log all calls in the Service Desk ticketing tools such as ServiceNow. Basic...
Site: Quezon City - Work Onsite Role: IT Service Desk Analyst Role Purpose The purpose of the role is to resolve..., maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the...
SUMMARY The Senior Service Desk Analyst is responsible for providing personal computing (HW), software (SW... and evaluates new service offerings, advocating customer requirements and perspective and maintaining alignment with IT roadmap...
Premier BPO is looking for an IT Service Desk L1 in Eastwood, Quezon City! Job Description: Monitor CX Detect Software... Operator Requirements Previous working experience as an AV/IT Help Desk Technician Bachelors in IT, Computer Science...
, Quezon City, Quezon City, 1126... into account all the roles and responsibilities of the Helpdesk in this situation. Help Desk Analyst II will also handle...
Discover your 100% YOU with MicroSourcing! Position: Service Desk Analyst Location: Eastwood, Libis, Quezon City Work... an inclusive culture. Your Role : As a Service Desk Analyst , you will: Serve as the first contact with customers who need...
, Quezon City Work setup & shift: Onsite | Night shift Why join MicroSourcing Youu0027ll have: Competitive Rewards: Enjoy... Service Skills Ability to work independently and with others on completing IT Projects Ability to formulate and implement...
, and Collectively Bring Joy. This is an onsite position at The Sanctum, North EDSA, Quezon City The IT Support Specialist role... service desk operations have on shaping the overall relationship between IT and the business. Passionate about customer...
Education: Bachelor's (Preferred) Experience: IT Service desk or Service desk: 2 years (Preferred) Willingness to travel: 100..., and actively seek opportunities for process improvement within the service desk. Job Type: Temporary Contract length: 6 months Pay...
, Service Desk, and Technical Support Handling. Brief Job Description Maintaining records of daily data communication... for branches and support departments. Willing to be assigned in D. Tuazon, Quezon City. CAN START ASAP. Job Type: Full-time...