customer experience. Provide timely responses to customer issues. Maintain a high level of program and service knowledge... concern of the end-user. Must be able to escalate Level 2 concerns with dependencies to the respective tower/ groups...
equivalent is required. Minimum of 3 years of experience in a Service Desk or IT support position. Comptia A+, Net+, Sec...Discover your 100% YOU with MicroSourcing! Position: Service Desk Technician II Location: Global one, Eastwood, Libis...