Job Description: We are seeking a highly skilled IT Service Desk/Knowledge Base Manager to lead our service desk team.... This is a 100% onsite role. Responsibilities Supervise and coordinate activities of IT Service Desk Specialists, Coordinators...
Overview GovCIO has an exciting opportunity for a Service Desk Account Manager to assume a key role on our team at Ft... or help desk software. Experience in creating or updating technical documentation, such as knowledge base articles...
to overseeing the Systems Integration Lab (SIL), Service Desk, Cloud Services, Platform System Security, CI/CD Pipelines... Defensive Cyber Systems Program Management Office’s Infrastructure Section at Joint Base San Antonio. This role is integral...
and motivated Program Manager Training Lead to oversee and enhance training programs supporting a 24x7x365 Technology Service Desk... comprehensive training programs to support IT service desk operations. Design and deliver engaging training sessions and materials...
Manager II to lead 24x7x365 Technology Service Desk (TSD) operations. The candidate will oversee Tier I and Tier II IT support... mobile device, email, and remote access support. Key Responsibilities: Service Desk Management: Oversee Tier I and Tier...