of digitalization, they are looking for an IT Service Manager to engage in the ServiceNow transformation projects. About the role... operation Managing IT helpdesk team and vendors on their service delivery quality through monitoring KPI, SAL, etc. Handling...
service end-to-end delivery in a proactive manner versus a reactive one Execute a client touch point strategy to mitigate...Leading IT solutions company Job Description Drive client satisfaction to ensure the team is well prepared...
by follow the SOP Identify customers needs and overseeing the IT Service Delivery based on ITIL process framework Coordinate... different teams including managed service vendor, helpdesk, infrastructure and business users for service delivery with defined...
Product Delivery and IT teams globally, as well as Vendors. A typical responsibility will be to manage periodic reporting... with IT / Stakeholders and attend calls / meetings in place of the Project Manager Has to have a very proactive...
as Senior Fraud Control Delivery Manager. Principal Accountabilities The Fraud Control Delivery Lead is responsible...Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people...
. Job Description: Job Description: Support and manage the digital strategy and roadmap of Sunlife Digital Client Service & Customer Engagement Applications... of relevant IT experience, preferably in Insurance and Finance sector Solid experience in Project Management and system...
. Job Description: Job Description: Support and manage the digital strategy and roadmap of Sunlife Digital Client Service & Customer Engagement Applications... of relevant IT experience, preferably in Insurance and Finance sector Solid experience in Project Management and system...
performance and negotiate contracts to optimize service delivery. Job Requirement: Profound IT and digitalization skills...Recruit Ref: L0595553143 Posting Date: 2025-02-04 STARTEAM Global Limited Foundational IT Manager, Asia...
A worldwide leading digital solution provider is now looking for an outstanding talent: IT Manager / Senior IT... delivery Requirements: Bachelor’s Degree or above in Computer Science, IT or equivalent 10 years technical/IT working...
, reliability, and performance of core IT systems. Evaluate vendor performance and negotiate contracts to optimize service delivery... and connected with its global Sales force and Customer Service. For more details, welcome to visit our company website: www...
Our client is a distinguished cloud technology consultancy in Hong Kong. It has been at the forefront of guiding..., such as marketing and delivery teams, to ensure sales initiatives are aligned with the overarching business strategy. Qualifications...
JOB SUMMARY Process & Change Delivery Team – Change Governance As part of the Process & Change Delivery Team, you will support... Change Delivery Forum meetings, ensuring effective communication of change initiatives to the broader population...
Senior Business Management, Service Delivery, SBD and CMD/IT to build solutions as per requirements Operational... architecture and design to the IT architectural blueprint Design and maintain global service definition documentation and relevant...
Other service delivery functions Other Transformation functions Requirements Experience: Ability to provide real examples.... We are currently seeking a high calibre professional to join our team as a Senior Project Manager, Funds Services. Principal...
a high calibre professional to join our team as a Senior New Business Implementation Manager. Role Scope: New Business... for both global custody and fund client. It has global responsibility for client implementations across region & products. The...
. This role is responsible to support the Manager - Guest Services for the performance and conduct of all guest service employees..., and executing guest service-related programs, including but not limited to the event planning and delivery, day-of-event...
Manager; Help manage IT inventory, including tracking equipment and software licenses to ensure compliance and availability...; Collaborate with team members and external vendors to resolve technical issues and improve service delivery; Perform other duties...
by the MPFA) and managed by a 3rd party provider (PCCW) on behalf of the Regulator. It is an industry wide change... to be onboarded to the eMPF platform is by end of 2025. A proven track record in the successful delivery of fast-paced change...
Regional IT solutions provider Job Description Project Manager - Data Center Responsibilities Responsible... 3+ years of working experience in IT industry and focus on Data Center service Sound knowledge in profit margin...
Regional IT & Telecom solutions provider Job Description Assistant Project Manager (Network) Responsibilities... Responsible for project management from initial stage to delivery, specialized in Transmission and Data projects Liaise...