We’re looking for a full-time IT Helpdesk Support Specialist to help us support our clients providing a world class... and tech support to end users Coordinate user problem resolution with outsourced IT consultants as necessary and track...
you to apply. Overview We are seeking a dedicated Level 1 Help Desk Technician to join our IT support team. The ideal candidate... will provide first-line technical support to end-users, ensuring prompt resolution of hardware, software, and network issues...
Technical Support Specialist which include quality/accuracy, call monitoring, and schedule adherence requirements. Complies... preferred. Experience working in a HIPAA environment highly preferred. Previous IT helpdesk experience preferred. Previous...
Technical Support Specialist which include quality/accuracy, call monitoring, and schedule adherence requirements. Complies... preferred. Experience working in a HIPAA environment highly preferred. Previous IT helpdesk experience preferred. Previous...
but are not limited to: Oversee helpdesk tickets creation within the IT Service Management (ITSM) Providing oversite and guidance... and/or escalated to the appropriate support Ensuring the escalation of tickets to other IT support groups and/or vendor support...