Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
Description & Requirements The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
: Experience with Tier 2/3 IT support Troubleshooting for hardware/software/network devices/peripherals Experience... Specialist. · Perform Tier III upgrades of networking systems, IT systems, and storage networking. · Perform Tier III...