Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
Description & Requirements The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
Description & Requirements The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
Required Qualifications for the Help Desk Specialist include: Must have an Active Secret Clearance 2-4+ Years of IT experience... with troubleshooting, ticketing systems, and support for IT devices Compensation for the Help Desk Specialist include: Full Standard...
to senior level support. Involves the use of problem management database and help desk systems. Performs ticket management.... WITS has been providing best-in-class solutions in professional IT and administrative consulting to various Federal, State...