Description & Requirements The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
, physical, noise levels, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation... days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location...