Description & Requirements The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
only and are not intended to describe every function which may be performed in the job level. Under supervision, provides Tier 1 remote.... Preference may be given to candidates with experience as IT Help Desk Support or with experience in an IT Call Center...