Description & Requirements The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
and help desk support ensure compliance with security requirements. Some of Your Responsibilities, Core Duties and Skills... departures. Planning and executing the installation, upgrade, and replacement of computer equipment. Providing tier 1 and tier...
resolution of tier 1 support requests from our end user community using a new, Agile method for IT operations...Overview: Shawmut Design and Construction is looking for an intern to work within our IT Service Desk helping...
Shawmut Design and Construction is looking for an intern to work within our IT Service Desk helping to support... of implementing a new cloud-based call center and asset management system as well as other remote support technologies. You will help...