Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research...Description & Requirements The help desk provides vetting and approval and offers ongoing support for the Medicare...
ticketing system and closing each work order as it is completed Requirements: 1+ years of experience with: Providing help... desk and/or onsite IT support services General knowledge of diagnosing/resolving network issues, including ping testing...
Minimum Qualifications: High School Diploma or equivalent 1 year of IT service/help desk operations experience Complete service requests... technical understanding and capability (Tier 1) in Microsoft Operating Systems, Microsoft Office Suite and computing...