Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research...Description & Requirements The help desk provides vetting and approval and offers ongoing support for the Medicare...
following: Get to shadow alongside multiple different roles, including Tier 1, Tier 2, and Professional Services team members... about our Ideal Ticket Procedure and how to provide help desk support. Understanding routing or escalating issues to correct...