Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research...Description & Requirements The help desk provides vetting and approval and offers ongoing support for the Medicare...
: Active TS/SCI with a Poly required Security+ certification required 3+ year of experience in Help Desk support... and/or system administration Proven experience as a help desk technician or other customer support role Experience and knowledge...
. The help desk also provides vetting and approval and offers ongoing support for the Medicare Provider community... in tracking help desk calls pertaining to application, networking, and systems problems and issues. - Promote a high level...
and maybe checking / restoring from backups as a tier 1-1.5. – Professional IT Certifications, such as Microsoft MCP or CompTIA..., Technician, Help Desk, Colorado Recruiters, Information Technology Jobs, IT Jobs, Colorado Recruiting Looking to hire...
and maintaining operational & knowledge management documentation in the Help Desk Tier 1 document management system. Responding.... Providing knowledgeable support for IT incidents by utilizing the Tier 1 Knowledge Base, Knowledge Centered Support (KCS...