solutions and advice to texts, emails, chats, calls and desk-side/in-person inquiries · Assist with onboarding/offboarding... · Troubleshoot, diagnose and resolve issues and escalate to other IT staff, when necessary · Collaborate with other IT groups...
solutions and advice to texts, emails, chats, calls and desk-side/in-person inquiries · Assist with onboarding/offboarding... · Troubleshoot, diagnose and resolve issues and escalate to other IT staff, when necessary · Collaborate with other IT groups...