required, bachelor’s degree in relevant field strongly preferred. Minimum 2 – 3 years of demonstrated experience in a help desk function...Overview: Provides hardware, software, and network technical support and maintenance to Bank employees...
to end-users Respond to assigned tickets/tasks in accordance with SLA guidelines Record, track, and document the help desk...: 1-2 years’ experience in providing IT support at an MSP or similar IT organization. In-depth understanding of Windows...