DESCRIPTION: The IT Architect-Epic is responsible for participating in the overall design, implementation, training..., design, implementation and optimization of the applications within a portfolio. It also includes developing an understanding...
with Ancillary Departments, Operations, Epic, Genesys, Salesforce and other Vendor/IT groups to triage, diagnosis and resolve... architecture for the Genesys ecosystem and ensures the platform can support the required growth. The Architect is a key leader...