(occasional need) You manage Windows system tasks (installs/uninstalls/system troubleshooting). You speak German and English... You will convey an urgency to resolve customers' problems; reflect a positive, and professional disposition during support calls...
their businesses running. Technical Customer Support is our customers' "hotline." This is a department that has revolutionized the... way we think about technical support. They face the challenging reality of one-on-one support and leave our customers...
their businesses running. Technical Customer Support is our customers' "hotline." This is a department that has revolutionized the... way we think about technical support. They face the challenging reality of one-on-one support and leave our customers...
, by reaching out to customers 9 months or more before support expiration to perform customer's technical environment health check..., and proactively provide support to customers to ensure full product and feature adoption Proactive engagement with customers with the...
cycle, either individually or as part of an Oracle or Oracle & partner extended team. You will support Oracle SaaS... and you will be part of the EMEA Apps Solution Engineering Channel Services piloting the support to deployment of the channel model...
their businesses running. Technical Customer Support is our customers' "hotline." This is a department that has revolutionized the... way we think about technical support. They face the challenging reality of one-on-one support and leave our customers...