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Keywords: Hybrid Customer Experience Team Lead / Agent, Location: Philippines

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Customer Experience Designer

The opportunity The Customer Experience Designer position is an individual contributor that supports the Lead for NPS... Customer and Agent experience. He/she is also expected to help drive the Net Promoter Score by being a functional stakeholder...

Company: Manulife
Posted Date: 04 Dec 2024

Team Lead Business Support (Chat Support)

Job description Job Title: Team Lead - Business Support Specialist (Chat Support Agent) Location: Hybrid - Ortigas... required. Qualifications: Minimum of 5+ years of experience as a Team Lead in a customer support or helpdesk environment, preferably in chat...

Company: GECO Asia
Posted Date: 07 Feb 2025

Team Lead Business Support (Chat Support)

Job description Job Title: Team Lead - Business Support Specialist (Chat Support Agent) Location: Hybrid - Ortigas... required. Qualifications: Minimum of 5+ years of experience as a Team Lead in a customer support or helpdesk environment, preferably in chat...

Posted Date: 07 Feb 2025

Team Lead Business Support (Chat Support)

Job Description Job Title: Team Lead - Business Support Specialist (Chat Support Agent) Location: Hybrid - Ortigas... of experience as a Team Lead in a customer support or helpdesk environment, preferably in chat support. Proven experience...

Location: Philippines
Posted Date: 06 Feb 2025

Collections Representative 2 (Hybrid/Night Shift)

and promotes effective relationships, upholding the Company’s commitment to the customer experience through our programs... customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint...

Company: Xfinity
Location: Philippines
Posted Date: 15 Feb 2025

Customer Service Supervisor

Work Setup: Hybrid (once a week onsite) Location: Makati, Metro Manila Summary: The Customer Service Call Center Agent... Manager will play a crucial role in leading our customer service team for shop.hersheys.com - a direct-to-consumer e-commerce...

Location: Philippines
Posted Date: 05 Feb 2025

Customer Service Supervisor

Agent Manager will play a crucial role in leading our customer service team for shop.hersheys.com - a direct-to-consumer...Work Setup: Hybrid (once a week onsite) Location: Makati, Metro Manila Summary: The Customer Service Call Center...

Posted Date: 04 Feb 2025

Supervisor Customer Care Support

about people and driven by the impact you can make? At Dexcom, our Customer Care Support team is at the forefront of empowering... person to join our e-Commerce Customer Support team. Imagine a workplace where your ideas are valued, your growth...

Company: Dexcom
Posted Date: 26 Nov 2024

LIVE CHAT SUPPORT - Player Engagement Agent (GAMING)

interview with a Team Lead or an Operations Manager. Please join via a computer as you might be required to take a typing test...NOTE THAT THIS ROLE REQUIRES WORKING ONSITE INDEFINITELY. THE LIVE CHAT SUPPORT TEAM WILL PARTNER WITH A BIG NAME...

Location: Philippines
Posted Date: 02 Feb 2025

LIVE CHAT SUPPORT - Player Engagement Agent (GAMING)

with a Team Lead or an Operations Manager. Please join via a computer as you might be required to take a typing test on the spot...Job Description: NOTE THAT THIS ROLE REQUIRES WORKING ONSITE INDEFINITELY. THE LIVE CHAT SUPPORT TEAM WILL PARTNER...

Posted Date: 01 Feb 2025

LIVE CHAT SUPPORT - Player Engagement Agent (GAMING)

with a Team Lead or an Operations Manager. Please join via a computer as you might be required to take a typing test on the spot...NOTE THAT THIS ROLE REQUIRES WORKING ONSITE INDEFINITELY. THE LIVE CHAT SUPPORT TEAM WILL PARTNER WITH A BIG NAME...

Posted Date: 31 Jan 2025

Team Leader (Escalations Team, Europe and Africa)

Team Leader (Escalations Team, Europe and Africa) – Quezon City, Philippines Are you looking for an agent’s service... of control of 15 team members. Role Responsibilities: Lead and develop a high-performing team by setting clear expectations...

Posted Date: 13 Feb 2025

Functional Consultant (12 months Fixed Term and Permanent roles)

Solution Strategy and Delivery team. Our vision is to build a high performing design and delivery team to partner... with our Talent & Culture function and bring our goals of creating an exceptional employee experience to life. Journey Expert - HR...

Company: ANZ
Posted Date: 14 Feb 2025

Incidents & Escalations Manager

. Hybrid : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed... is pivotal in improving the customer experience and implementing scalable incident management and escalation procedures...

Posted Date: 13 Feb 2025

Business Support Specialist

Job Title : Business Support Specialist - Chat Support Agent Location : Hybrid - Ortigas Pasig Working Hours : 24/5... to the continuous improvement of chat and ticketing processes. Qualifications : Proven experience in customer support...

Location: Philippines
Posted Date: 01 Feb 2025

Technical Support Representative (L1)

in either a hybrid and remote capacity. Awarded as a 'best place to work' company, our culture fosters team integrity, positive... You Are: 2+ years of call center and customer support/service experience 1+ years of VOIP experience (SaaS VOIP preferred) 1...

Location: Philippines
Posted Date: 26 Jan 2025

Incidents & Escalations Manager

. Hybrid : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed... is pivotal in improving the customer experience and implementing scalable incident management and escalation procedures...

Posted Date: 26 Jan 2025

Operations Manager (Healthcare)

decision-making, develop, and align strategies with the business. Change Agent - enable and empower line managers to lead... alignment with the business' changing demands. Champion the 'hybrid way of working' with a more empowered team focused...

Posted Date: 14 Jan 2025

UI/UX Designer

PO and teams to develop and evolve great customer and agent experiences. Position Responsibilities Apply conceptual thinking... in-depth analysis of research and ideate elegant solutions and customer experience. Translate concepts into wireframes...

Location: Philippines
Posted Date: 09 Jan 2025

Client Care Ops Consultant (Business Analyst)

organizations. Experience in Business Process Re-engineering, Lean DMAIC Process Improvement, and Lean Automation. Customer Care... everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience...

Location: Philippines
Posted Date: 09 Jan 2025