, focusing on account and collections-related concerns. Perform outbound calls for collections follow-ups while maintaining... We are looking for a Customer Service Representative with a background in collections to join our dynamic team. In this role, you will assist...
, focusing on account and collections-related concerns. Perform outbound calls for collections follow-ups while maintaining... We are looking for a Customer Service Representative with a background in collections to join our dynamic team. In this role, you will assist...
future delinquencies. Generate and submit regular reports on collections activities and account statuses to the management... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest...
Generate and submit regular reports on collections activities and account statuses to the management team. Training Stay..., MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center...
and outbound customer service and sales projects for a wide variety of clients. A Blended Call Center Agent is a customer service..., we have established ourselves as a trusted partner in the industry. We are looking for call center representatives to support inbound...
of clients. A Blended Call Center Agent is a customer service professional who handles customer inquiries, requests, and issues.... We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety...
, we have established ourselves as a trusted partner in the industry. We are seeking a highly motivated and experienced Call Center Agent..., GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor...
, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center..., including all screening questions and a brief pre-employment test. Position Responsibilities WHAT DOES A HURRICANE RELIEF AGENT...
fluent English 6 months voice, email, and chat support call center experience handling US accounts Excellent organizational..., GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor...
call center experience handling US accounts Excellent organizational, written, and oral communication skills Familiarity..., Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables...
call center experience handling US accounts Excellent organizational, written, and oral communication skills Familiarity..., Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables...
ability to read and speak fluent English 6 months voice, email, and chat support call center experience handling US accounts Excellent..., GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor...
, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center... and outbound contacts in a courteous, timely, and professional manner Ensure first call resolution through problems solving...
Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest... manner Ensure first call resolution through problems solving and effective call handling Research systems to find missing...
system Experience with call center technology Previous debt collection experience Knowledge of FDCPA Genpact is an Equal... and outbound calls and is accountable for accurately updating account entries. Responsibilities Collect delinquent balance via...
dialing modes, pacing algorithms, and call distribution strategies, to maximize agent productivity and campaign performance... to resolve issues in a timely manner. Generate and analyze reports on dialer performance, call outcomes, agent productivity...
and procedures to continuously improve call center productivity Directs sales forecasting activities and sets performance goals... through the actions of others Understanding of call center tools and technology used to manage KPIs and SLAs Possess effective...
strong communication abilities, and work in a fast-paced call center environment. To be considered for this role, you must complete a full..., MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center...
, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables... Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology...
. Experienced Call Center Agent: Previous experience working in a call center environment is required, preferably in a customer..., GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor...