Position Overview: As a Tier 2 Helpdesk Support professional, your primary responsibility is to provide technical..., or a related field (or equivalent experience). Proven experience in a helpdesk or technical support role, with a focus on Tier 2...
Job Description Job Title: Helpdesk/Desktop Support Technician Job Overview: Responsible for providing Level 1 support, including answering... helpdesk calls, performing password resets, and creating tickets. Additionally, during downtime between calls, the technician...