point of contact for technical support via phone, email, and walk-ups · Troubleshoot hardware, software, and network... issues—escalating when needed · Set up new user workstations and manage employee onboarding/offboarding · Support Windows...
Technician will provide advanced technical support to our internal teams, ensuring smooth and efficient operations of IT systems... Plus helpdesk system, MS Teams, remote desktop tools, etc.). You will monitor tickets and assign them to the appropriate IT Support...