helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Handle POS related cases... of both spoken and written English and Chinese (including Mandarin). Good at Chinese and English typing (Chi & Eng: 30 wpm). 16-23K...
helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Handle POS related cases.... Prior experience in providing technical support to clients over the phone will be a definite advantage. Knowledge...