Helpdesk Supervisor will be responsible for ensuring that all MSP clients receive prompt and courteous service, and that all IT... issues are resolved in a timely manner. Additionally, the Helpdesk Supervisor will be responsible for managing the Helpdesk...
JOB OVERVIEW: The Helpdesk Technician I is responsible for providing first-level technical support to end-users... and RESPONSIBILITIES: · Respond to Helpdesk Tickets: Address helpdesk tickets in a timely and professional manner, ensuring customer...