JOB PURPOSE To effectively manage Helpdesk Team Leaders & support them in management of teams & KPI’s. To deliver... management information in a timely & effective way. Quality & Planning, Helpdesk resources/recruitment, to ensure consistency...
Management System to ensure effective circulation procedures. Work with the UofG Helpdesk and MS Teams to respond to enquiries... of Glasgow Helpdesk to log calls and search Knowledgebase. C3 Ability to supervise, work well as part of a team and allocate...
. To notify the company helpdesk of procedural task condition on occasion of works. To advise the GSMs of any repair, maintenance... of partnership with all GSM’s. To carry out surveys and complete reports as required by the refrigeration supervisor/national...
with all Helpdesk calls and ensure that the issues are resolved effectively in line with SLA’s, escalating where necessary to the... policies and procedures participate in the recruitment and selection process of Supervisor / Technician...