Candidate should have good communication skills. Working experience in IT Helpdesk tools. Candidate should be Graduate...
principal Vendors (HP, Dell, Lenovo and others) for warranty related incidents keeping helpdesk informed. To complete... of hard disk failure, the engineer should retrieve the data & transfer to the replaced disk. Ø Ensuring latest version...
About the job System Engineer Looking for a skilled System Engineer with a bachelor’s degree or equivalent... that the IT Helpdesk tickets are monitored, resolved and closed in line with the agreed KPIs described within the IT SLA...
confocal helpdesk. Receives incoming requests for support from channel partners and customers via email/web-to-case... and endeavors to provide solutions in the shortest possible time. Manages a helpdesk task list of open service cases using...