.com. #CherokeeFederal #LI Similar searchable job titles * Help Desk Support Specialist II Technical Support Specialist Intermediate... desk will provide first line support (tier I and tier II support) to the end users that will include recording...
and Procedures to identify, research and resolve technical problems presented through Level I, II and III IT Help Desk tickets... skills 5+ Years IT customer support/help desk experience Working Knowledge of ITIL v3 Foundations Methodology Working...