. Provide telephone, walk-in, and e-mail support to the Help Desk for staff and faculty. Accurately document request history... and work in the Help Desk Ticketing System. Installation, configuration, and maintenance of desktop and laptop computer...
. Qualifications · Proven experience in a Service Desk or IT support role. · Required 2 years of technical support experience... experience in a similar Service Desk or support and problem resolution role. · Technical Certifications preferred: Candidate...
a combination of direct editorial, coaching, and training. You will provide timely help-desk style support, revising scripts... support team. You will help drive the quality of Homes.com’s scripts from inception through final implementation through...
planning Develop and maintain fault diagnosis procedures to support effective fault resolution Work on network-related... testing to ensure Infoblox products operate correctly, and validation testing of Infoblox products Support and plan...