Description The National Security Sector of Leidos has a career opportunity for a Help Desk Support Specialist... you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization...
Description The National Security Sector of Leidos has a career opportunity for a Help Desk Support Specialist... you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization...
Description The National Security Sector of Leidos has a career opportunity for a Help Desk Support Specialist... you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization...
Technical Support Specialist to join our team and provide high-level assistance for complex technical issues. In this role... software applications, hardware, and network-related problems. Proficiency in working with MS365 platforms at help desk level...
, Reset, Remote Wiping) Responsibilities: Assist the team with taking help desk calls, emails, and support to team... information that can be handed off to the agency Tier III team • Perform help desk support for a variety of office automation...
of the networks across both non-secure and secure platforms. Directs the activities of the WHIT help desk composed... guidelines and policies. Lead efforts to resolve difficult customer support requests, such as integrated or configuration...
III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems... help desk calls, emails, and support to team members as needed. Act as liaison between clients and support groups...