Experience: 4 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Technician Level 0... and tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/Tier 1/Level 1 support...
issues. Enter and track tickets for the requesting organization. Responsible for attending meetings that affect Help Desk...Description: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2...
desk support of IT systems. Provide first-level contact with customers, to include senior leadership personnel and convey... and Tier-0 devices, routers, and switches. Create and update network maps and logical network paths. Rekey network devices...