the underlying operating systems, desktop, and help desk support functions: Server Administration: Operate, maintain... services, Tier 1 and 2 help desk support for GCC personnel (local and remote) and maintain a self-help portal to provide...
operations, and prior supervision of help desk Must have a demonstrated ability to communicate exceptionally well both orally...-A. Service Desk Support. Provide service desk support to function as a single point of contact between the GCC and its internal...
Responsibilities Help Desk Support. The Help Desk Division provides GCC mission services to improve the efficiency... operating systems, an in-depth knowledge of network and electronic mail operations, and prior supervision of help desk...