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Keywords: Head of Fan Experience , Location: Kings Cross, Central London

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Head of Fan Experience & Customer Service (Ecommerce)

experience is executed for our artists fans. The B Side: Skills & Experience Role and Responsibilities The Head of Fan... experience. Customer Service Be the voice of the fan in our business. Deliver and instil a customer first mindset into the...

Posted Date: 21 Dec 2024

Head of Direct to Fan

within the Island EMI Label Group, running our artist and label brand Direct-to-Fan strategy. You will lead a cross-functional... team, managing all touch-points of the Direct-to-Fan channel, covering eCommerce, artist product and CRM, ultimately...

Posted Date: 13 Nov 2024

Senior Marketing Manager

regardless of generation and genre. The A Side: A Day in The Life Reporting to the Head of Marketing, you’ll be responsible... & partnerships to drive fan growth as well as retain and engage existing audiences. You will be asked to lead on certain projects...

Posted Date: 08 Jan 2025

Junior CRM Manager

Manager, Store Manager and Head of Direct To Fan). The B Side: Skills & Experience Be Strategic Devise and implement... and engagement of 1st party fan data/CRM audiences to both strengthen the artist’s relationship with their fans, and hit revenue...

Posted Date: 22 Dec 2024

Audience Development Manager

to ensure all artist digital touch points are optimised and help feed a consistent visual & compelling fan experience. Pitch... Head of Audience Development, you’ll lead on planning, executing & reporting on audience development campaigns...

Posted Date: 20 Dec 2024

eCommerce Coordinator

within the label, as well as the UMG Audience team and wider UMG teams. You will work closely with the Head of Direct-to-Fan... to use data available to refine our direct-to-fan strategy. General team assistance Assist the head of the team with pulling...

Posted Date: 19 Dec 2024

Research and Insights Manager

Reports to: Head of Research and Insights, Marketing and Creative Solutions Working Hours: Permanent, full time Who... with the sales team to form strategy, big ideas and business solutions for brands. Through needs analysis, fan insights...

Posted Date: 11 Dec 2024