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Keywords: Head of Customer Care & Operations, Location: Paris

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Head of Customer Care & Operations

You will report to our VP Operations. What you'll do Lead by example: inspire, grow, and maintain a high-performing Care team... world-class Care to our users. Develop scalable processes and workflows to support a growing customer base. Build...

Company: Finary
Location: Paris
Posted Date: 02 Apr 2025

Business Operations and Customer Service Lead

This role is to lead the Business Operations and Customer Service strategy for the CSL Seqirus vaccines operations... in France, to ensure efficient, coordinated and flawless implementation of all Vaccine business operations and customer service...

Company: CSL
Location: Paris
Posted Date: 02 Apr 2025

Head of Account Management, Southern Europe

on customer retention and upsell strategies Collaborate with cross-functional teams (e.g., Sales, Marketing, Product, Operations... from all backgrounds to apply. Want to know more? Rencontrez Rafa, Customer Success Manager Rencontrez Adeline, Head of Sales...

Company: Spendesk
Location: Paris
Posted Date: 06 Mar 2025
Salary: €98000 per year

Head of Business Unit - CDI - Paris

a wide variety of subjects and activities (customer care, financial modeling, tech, legal, admin, sourcing, etc.), Fluent... successful and we are looking for a Head of Business Unit to take responsibility for the overall management of Papernest Energie, including ownership of the P...

Company: Papernest
Location: Paris
Posted Date: 04 Jan 2025

Head of Business Unit - CDI - Paris

a wide variety of subjects and activities (customer care, financial modeling, tech, legal, admin, sourcing, etc.), Fluent... successful and we are looking for a Head of Business Unit to take responsibility for the overall management of Papernest Energie, including ownership of the P...

Company: Papernest
Location: Paris
Posted Date: 03 Jan 2025

Sales Operations Junior

Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions... customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS...

Company: Brevo
Location: Paris
Posted Date: 02 Apr 2025

Customer Experience Lead

du poste At Happydemics, we are accelerating the transformation of our Customer Success team into a Product Engagement/Customer Care team... this transition, balancing both operations and strategy. You will start by assisting in customer support and engagement while actively...

Company: Happymedics
Location: Paris
Posted Date: 19 Feb 2025

Head of Customer Onboarding & Success F/H

comptes, ETI et PME) Le Customer Care qui conseille et accompagne nos épargnants (salariés des entreprises clientes... Le Customer success qui accompagne nos clients grands comptes dans la valorisation de leur dispositif d'épargne salariale...

Company: Epsor
Location: Paris
Posted Date: 24 Jan 2025

Business Operations H/F/NB - stage

de tes projets. Le pôle Opérations est rattaché au Head of Supply Expansion (équipe Sales). Nous travaillons quotidiennement... Operations Analyst Test pratique Entretien et restitution du test pratique avec Michel, Head of Supply Expansion...

Company: Wecasa
Location: Paris
Posted Date: 14 Mar 2025
Salary: €1200 per month

Operations Intern

tiens informée la Head of Customer Care de l'évolution des opérations. Gestion de projet -Tu identifies les nouvelles... pour toi ! 🤜🤛 C'est le moment de nous rejoindre !🥰 Descriptif du poste Nous recherchons un Operations Intern...

Company: The Bradery
Location: Paris
Posted Date: 14 Feb 2025

Customer Success Project Manager F / H

avec ces clients stratégiques. Le Customer Care BtoB qui gère l'onboarding des nouveaux clients entreprises ETI et PME ainsi... que l'ensemble des demandes courantes de tous nos clients entreprises (grands comptes, ETI et PME). Le Customer Care BtoC qui...

Company: Epsor
Location: Paris
Posted Date: 15 Feb 2025

Customer Success Project Manager F / H

avec ces clients stratégiques. Le Customer Care BtoB qui gère l'onboarding des nouveaux clients entreprises ETI et PME ainsi... que l’ensemble des demandes courantes de tous nos clients entreprises (grands comptes, ETI et PME). Le Customer Care BtoC qui...

Company: Epsor
Location: Paris
Posted Date: 13 Feb 2025
Salary: €70000 - 80000 per year

Global Process Owner – Learning

our commercial operations with a keen sense of urgency and putting in place the right preparations for our exciting pipeline. The... on Diversity, Equity & Inclusion. Reporting to the Global Head of People & Culture Strategy, this role will play a pivotal role...

Company: Sanofi
Location: Paris
Posted Date: 29 Mar 2025

Office & Happiness Manager Apprentice

Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions... customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS...

Company: Brevo
Location: Paris
Posted Date: 28 Mar 2025

Revenue Ops Team Lead - Business Excellence

Head of Revenue Operations. The Revenue Operations team is composed of four teams: the Customer Experience team, the..., AM, CSM, Anti-churn, Customer Care, and KAM teams, for a total of more than 100 talents. You will be reporting to the...

Location: Paris
Posted Date: 28 Mar 2025
Salary: €65000 - 75000 per year

GTM Engineer

Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions... customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS...

Company: Brevo
Location: Paris
Posted Date: 27 Mar 2025

Engineering Manager - Deliverability

Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions... customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS...

Company: Brevo
Location: Paris
Posted Date: 20 Mar 2025

Offer Strategy & Performance intern - FR OPS Performance - Stage - Paris

with specific customer needs. You'll work under Baudouin, who leads this domain, and Jacques, our Head of Operations... and fostering continuous growth. As part of the FR Operations Performance team, your mission is to distill a vision for operations...

Company: Papernest
Location: Paris
Posted Date: 12 Mar 2025

Offer Strategy & Performance intern - FR OPS Performance - Stage - Paris

with specific customer needs. You’ll work under Baudouin, who leads this domain, and Jacques, our Head of Operations... and fostering continuous growth. As part of the FR Operations Performance team, your mission is to distill a vision for operations...

Company: Papernest
Location: Paris
Posted Date: 12 Mar 2025

Back Office Operator

operations. You will be responsible for managing and executing internal banking processes, resolving issues and incidents... reported by customers, and carrying out daily operational tasks to meet customer expectations. Key Responsibilities * Banking...

Company: Spendesk
Location: Paris
Posted Date: 06 Mar 2025