Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry.... We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value...
and providing necessary support to ensure fast, friendly and accommodating service. NITTY GRITTY DETAILS: Delivers... an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating...
as per the steps of service Managing the entire guest experience from start to finish Responsible for full daily communication... Manager serves as a Customer Service Ambassador by ensuring the food and service always exceeds our standards of excellence...
, controlling costs, providing guest and associate satisfaction, and delivering product and service quality. To accomplish this the... contact. Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest...
or needed Respond to minor guest complaints, and alerting management of any major or critical guests or service concerns Know... here are representative of those that must be met by our team member to successfully perform the essential functions...
or needed Respond to minor guest complaints, and alerting management of any major or critical guests or service concerns Know... experience. Servers are expected to be approachable, friendly, hospitable and professional, ensuring JINYA’s service standards...
and continuously provide feedback to improve service and productivity. Be knowledgeable of company policies regarding disciplinary... and policies Responds efficiently and accurately to any guest complaints and corporate communications Works closely with general...
productivity, maintaining cleanliness and adhering to service and hospitality standards. The FOH Manager acts as our liaison... and service quality controls Manages service and hospitality standards by consistently monitoring and reviewing all aspects...
. Understands Guest’s needs to determine which game(s) is best for the group. Supports Guests with any service and basic technical... DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment...
, but not limited to cleanliness and sanitation, guest service, and execution of beverage service. Follow and ensure Bar employees..., food service or the hospitality industry is required. The requirements listed are representative of the knowledge, skill...
their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food... of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests...
policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest... alternative courses of action. Provides timely and accurate service while managing wait times and communicating information...
GAMES and more. POSITION SNAPSHOT: Ensures Guests have an unparalleled experience by providing fast, friendly service... and being attentive to Guests’ needs. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the...
GAMES and more. POSITION SNAPSHOT: Ensures Guests have an unparalleled experience by providing fast, friendly service... and being attentive to Guests’ needs. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the...
to ensure prompt and friendly service. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the... procedures for preventing intoxication and dealing with intoxicated Guests. Assesses Guest demeanor and identifies when behavior...