required. CPR/ first aid certification a strong plus. Experience Prefer 1 year previous experience as a Guest Relations Agent... relations at all times. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation...
, respond promptly, and acknowledge all guests, however busy and at whatever time of day. Maintain positive guest relations... department telephone within 3 rings, using the correct greeting and telephone etiquette. Promote positive guest relations...
Concierge agent Guest Relations agent Butler Housekeeping supervisor Spa receptionist Food & Beverage Division Waiter...