with seamless, fun, cool and smart interactions. Job Description The Guest Experience Executive is responsible for the daily...-arrival to post-departure Supervise and direct the team of Guest Experience Executive to ensure that personalized care...
their life span Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper... with the Executive Chief Steward Comply and ensure hygiene policies are strictly adhered to on a daily basis Conduct training...
Games, etc.) on guests’ requests and feedback, and ensure that excellent guest satisfaction is achieved. Ensure compliance... required. Job Requirements Education & Certification Diploma in hospitality or related field preferred Experience Prior experience...
and feedback, and ensure that excellent guest satisfaction is achieved. • Ensure compliance to the organization’s guidelines... & Certification Secondary education preferred Experience Prior experience in Hospitality or Customer Service...
Engagement and Experience Uphold and embrace the highest standards as a Marina Bay Sands TM by embracing the brand and service... is an added advantage. Experience · Minimum 2 year experience in the same capacity · Be ready to work on weekend, public...
that all guests are at the forefront of every interaction, to provide an exceptional guest arrival and stay experience. Ensure... are notated for follow-up the night prior to arrival / on day of arrival. Anticipate all guest (VIPs) needs, ensuring...
, and liaise with executive management to ensure that Marina Bay Sands’ short- and long-term goals are met Work with team... from other outlets where appropriate. Respond to guest comments, requests and complaints in a timely and professional manner...
and development of staff, and liaise with executive management to ensure that Marina Bay Sands’ short and long term goals... meetings with staff are carried out and review all information pertinent to the day's business Respond to guest comments...
With working experience as customer service executive is a plus Responsibilities: To meet and greet visitors, lead them... of executive meeting rooms To provide taxi booking services To have emergency guest amenities such as sewing kit, first aid kit...
needs and in compliance with the par level for all items. Monitor, handle and relay internal guest feedback to Director... of Stewarding or Executive Chief Steward. Coordinate with suppliers and contractors during operation. Assist Stewarding leadership...
and development of staff, and liaise with executive management to ensure that Marina Bay Sands’ short and long term goals... meetings with staff are carried out and review all information pertinent to the day's business Respond to guest comments...
with executive management to ensure that Marina Bay Sands€™ short and long term goals are met. Support the General Manager... all information pertinent to the day's business. Respond to guest comments, requests and complaints in a timely and professional...
, and liaise with executive management to ensure that Marina Bay Sands’ short- and long-term goals are met Work with team... from other outlets where appropriate. Respond to guest comments, requests and complaints in a timely and professional manner...