What success looks like in this role: 1st Level telephone and other media contact support . • Strive for a high level of first contact resolution. • Respond to and resolve customer requests, in relation to software, hardware and network ...
What success looks like in this role: 1st Level telephone and other media contact support . • Strive for a high level of first contact resolution. • Respond to and resolve customer requests, in relation to software, hardware and network ...