suites like GENESYS Technical Skills: Should possess operational support and deployment experience on all or any 2 of the...
Job Title Conversational BOT Engineer I (Hybrid) Job Description For more than 80 years, Kaplan has been... Conversational Bot Engineer I will have daily responsibility to recommend, develop, and implement intuitive, scalable conversational...
, but is not limited to: Shared responsibility, along with Lead Engineer for the Genesys Contact Center development environment Working... with all engineers, and often lead the effort, to provide seamless service delivery and support of the overall Genesys Contact Center...
Job Title QA Engineer II, Contact Center (Hybrid) Job Description For more than 80 years, Kaplan has been... of the Contact Center Engineering team, the QA Engineer II, Contact Center will have daily responsibility for performing...
Description Unified Collaboration Engineer Job Description Opportunity Summary...: We are looking for an enthusiastic and dynamic individual to join Upland India as a Unified Collaboration Engineer and be part of our global telephony and cloud...
base articles, FAQs, and troubleshooting guides, to assist customers and support colleagues in resolving common issues... updates. Analyse support processes, identify areas for improvement, and implementing solutions to enhance the overall...
support Tech Skills –Nice Engage, Nexidia , IEX WFM, Genesys, SQL Communication skills Analytical skills Expertise in... environment Experience in Nice Engage, IEX, Avaya, Genesys, IVR (Avaya Experience Portal) etc Experience in L3 Production...