Skill: Genesys, Business Analyst Must be able to read SIP/Wireshark Log Requests. Experience with Troubleshooting..., Problem Analysis in both Avaya and Genesys. Genesys CX Experience(on-prem). Agile knowledge with SAFe or NWOW framework...
financial services institutions. Your Team & Role As a Lead, Platform Engineer- Genesys on the Voice & Contact Center... to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers...
components supporting business development, operations, and technology partners with ensuring Maximus has the best solution... will be responsible for the definition and evolution of our AI infused digital contact center services. As the Business Solutions team...
Job Classification: Technology - Project Mgmt/Business Analysis At Prudential, we believe talent is key to achieving... and roadmap for a product or suite of related products collaborating with business functions, service teams, UX and technology...