Title: Desktop Support Level: L2 Job summary: To provide Second level & Escalation support on Desktop, OS and hardware adhering to SLA defined. Job tasks & responsibilities: * Monitoring & assigning calls to L1 engineers. Install, Co...
Title: Desktop Support Level: L2 Job summary: To provide Second level & Escalation support on Desktop, OS and hardware adhering to SLA defined. Job tasks & responsibilities: * Monitoring & assigning calls to L1 engineers. Install, Co...