Job Description: POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming re...
Job Description: POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming re...
Job Description: POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming re...
Job Description: POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming re...
1. 督促管理当值期间前台接待工作，确保提供优质高效的服务。 2. 依照预订为客人办理入住，核对预订信息，希尔顿荣誉客会号及航空公司会员号，确保入住登记表的完整性及付款方式安全有效。 3. 维护顾客档案和信息，确保...预订的有效性和准确性。 4. 引入新的荣誉客会会员，确保会员应得利益，为会员提供优质专业的服务。 5. 按照客人的预定或喜好安排房间，并做详细目录管理。 6. 确保宾客档案信息及时录入公安申报系统。 7. 确保前台和其他部门间的沟通交流，特别是客房部，餐饮...
1. Responsible for the reception and management of the hotel front desk, familiar with the functions of the front desk...
As a Senior Guest Experience Talent (Front Office Supervisor), we rely on you to: 作为高级顾客体验专才(前厅主管)，我们需要您: 1. Ensure...有客人提供帮助和解决问题。 3. Good command of working knowledge of the front desk and familiar with the daily operation of the front desk. 掌握前台...