. 根据拟定的规定条例以及公司员工手册执行其职责范围内的工作。 Ensure Front Desk area up to standard and all operating equipment is well-maintained... hotel PMS in regards to Front Desk operation. 理解酒店使用系统中有关前台营运的知识。 Attend daily shift briefing and be fully aware of the...
Job Description: POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Ma...
Job Description: POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming re...
Job Description: POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming re...
Job Description: POSITION SUMMARY Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e...
Job Description: POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming re...
and results driven. The Front Office Supervisor is responsible for the day-to-day Front Desk operational requirements. As Front...Mandarin Oriental Pudong, Shanghai is looking for a Front Office Supervisor to join our Front Office team...
with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift... to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms...
with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift... to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms...
with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift... to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms...
Front Desk Supervisor provides warm and natural guest services, handles the set-up of daily reservations and check... operational systems at Front Office. To have complete knowledge of Hotel & bAccor Program e.g. ALL, Accor plus 2.0 products....
. 预览次日预计的宾客预订，适当地提前为有特殊客房要求、早到的客人、Voyager会员（如：贵宾）及团队排房。 · Fully responsible to take the role and job of Front Desk... Manager if Front Desk Manager is not around。 当前台经理不在时， 资深前台接待要全面负责前台经理的角色和工作职责。 · Provide a positive and efficient arrival...
Review arrival information on a daily basis; VIP, Membership, Regular guest, Groups, special requests, etc. Follow up with Housekeeping and Room Service, Responsible for correct registration procedure; registration card, room allocation, cr...
Conducts shift briefings to ensure hotel activities and operational requirements are known...
· 帮助客人办理预订、详细记录房型、喜好的位置、价格、电话以及特殊要求，有条理地安放和储存客人的行李并确保安全，如需要帮助客人拿取行李、确保其及时办理离店、安排运送，同时欢迎他们再次光临。 · 在工作过程中始终注意确保顾客隐私，展现良好的精神状态和职业面貌，避免使用冒犯或不礼貌的语言，微笑服务，询问顾客满意度，向上一级经理汇报发生的任何事故。...
l Ensures that proper training of staff is done such that staff has the necessary skill to perform duties with maximum efficiency. 确保给每一位员工进行培训，以使员工有能力并有效地在其岗位上工作。 l Assists the department head in determining the training needs for the ...
, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel... and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk...