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Keywords: Escalation Manager, Location: Pune, Maharashtra

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Identification Purpose of Interaction Internal Project Manager For governance and client relationship management On-site... Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 18 Dec 2024

Administrator

Identification Purpose of Interaction Internal Project Manager For governance and client relationship management On-site... Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 18 Dec 2024

Administrator

Identification Purpose of Interaction Internal Project Manager For governance and client relationship management On-site... Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 18 Dec 2024

Administrator

Identification Purpose of Interaction Internal Project Manager For governance and client relationship management On-site... Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 18 Dec 2024

Administrator

Identification Purpose of Interaction Internal Project Manager For governance and client relationship management On-site... Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 18 Dec 2024

Administrator

Identification Purpose of Interaction Internal Project Manager For governance and client relationship management On-site... Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 17 Dec 2024

Commodity Buyer

Job Description: HIERARCHICAL MANAGER: Commodity Manager SCOPE: Worldwide - Project & Mass Production... (according to escalation process) Contribute to AOP & STRAP objectives achievement for the designated scope: oLead execution and follow...

Posted Date: 14 Dec 2024

Application Developer Technical Lead

for functional consultants Understanding of Icertis OOTB adapters and ongoing maintenance Ability to facilitate escalation... and experienced Manager to lead our Icertis CLM (Contract Lifecycle Management) Development and Support Team. The ideal candidate...

Company: Cencora
Location: Pune, Maharashtra
Posted Date: 12 Dec 2024

Executives

/LAM/ Manager for the purpose of settling issues left unresolved Subject Matter Expert for the purpose of handling... in order to update the training curriculum External- Escalation teams at the client end for the purpose of seeking...

Company: EXL Service
Location: Pune, Maharashtra
Posted Date: 11 Dec 2024

Director - First Line of Defense, Control Testing - India

key responsibilities of the role include: Responsible for managing a multi-level team of Manager(s), Test Lead... testing practices including utilization of automated tools as part of execution activities. Acts as point of escalation...

Company: Northern Trust
Location: Pune, Maharashtra
Posted Date: 10 Dec 2024

Executives

Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback... and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs...

Company: EXL Service
Location: Pune, Maharashtra
Posted Date: 08 Dec 2024

Executives

dispatch needs escalation to internal support team, supervisor or manager on duty Focus on customer satisfaction through...

Company: EXL Service
Location: Pune, Maharashtra
Posted Date: 08 Dec 2024

Specialist, Campaign Management

and creating an environment where every team member can thrive. General Summary: The Lead Campaign Manager is responsible... expectation and speaking to decisions. Be available as part of a rotating off-hour monitoring escalation process in support...

Company: Data Axle
Location: Pune, Maharashtra
Posted Date: 08 Dec 2024

Supply chain execution coordinator

. You liaise with many internal and external stakeholders like Sourcing, Project Material Planner, Sales Manager and Project... Manager, Project lead engineer to secure supply of the project. Should have process knowledge of supply chain planning...

Company: Vanderlande
Location: Pune, Maharashtra
Posted Date: 07 Dec 2024

Customer Support Engineer Level 2

escalation management. Strong customer focus and effective communication skills are crucial for success in this role.... This is a in house role from our Pune office reporting to the Manager, Customer Support Responsibilities: Provide highest levels...

Company: Enghouse Systems
Location: Pune, Maharashtra
Posted Date: 06 Dec 2024

Executives

performance, escalation handling, clarifying concerns, and seeking feedback and support. · Manager for the purpose of settling..., Responsibility Level Operations, Executive Reports to Assistant Manager Span of Control Nil Location Pune Permanent...

Company: EXL Service
Location: Pune, Maharashtra
Posted Date: 06 Dec 2024

Lead FINREG Analyst

and other Business Continuity Plan (BCP) scenarios Be the first point of escalation for team issues Coordinate and escalate outstanding... issues to Team Lead and Operations Manager and support teams as needed, monitor progress of its resolution and implementation...

Company: Deutsche Bank
Location: Pune, Maharashtra
Posted Date: 05 Dec 2024

AWS -L2 Support Engineer (Remote, On-Call Duties)

, Secrets manager, System manager , Log watch IAM misconfigurations). Incident Management: Provide L1/L2 support... customer satisfaction. Escalation: Collaborate with development team and engineering for unresolved issues, ensuring...

Company: Siemens
Location: Pune, Maharashtra
Posted Date: 05 Dec 2024

Colleague Services Specialist, APAC

Specialist, reporting directly to the Manager - Colleague Services supporting all tactical regional HR processes and procedures... assistance in unique situations Support to Social & wellbeing programs where escalation is needed. Verification of employment...

Company: Bentley Systems
Location: Pune, Maharashtra
Posted Date: 05 Dec 2024

AWS L2/L3 Support Engineer (Remote, On-Call Duties) - Senior

, Secrets manager, System manager , Log watch IAM misconfigurations). Incident Management: Provide L1/L2 support... customer satisfaction. Escalation: Collaborate with development team and engineering for unresolved issues, ensuring...

Company: Siemens
Location: Pune, Maharashtra
Posted Date: 05 Dec 2024