of BPO/EXL. 7. Good networking capability and Client facing skills. 8. Strong knowledge of US Property and Casualty... in the past/current profile will be an added advantage Values & Behavior 1. Customer Service orientation. 2. Quality...
Job Description: Senior Fullstack Engineer (Minimum eight years of total experience): EXL Digital... is looking for an experienced Senior Fullstack Engineer to join the team. At EXL, we believe there is always a better way. We look deeper...
members for their learning and growth Process improvement and innovation Stakeholder management including client and EXL... Customer service orientation Quality orientation Competent in documentation and conformance with policies/compliances...
Job Description: Job Purpose EXL is seeking an experienced Transformation Manager to identify, assess, design..., effectiveness, and client value. This role is placed under the ‘Transformation and Data Insights’ team of EXL’s Emerging Business...
regarding the internal functioning of BPO/EXL. Good networking capability and Client facing skills. Strong knowledge...
regarding the internal functioning of BPO/EXL. Good networking capability and Client facing skills. Strong knowledge...
Job Description: Job Title: Machine Learning Engineer (Manager - Band B2/ C1) Company Name: EXL Services Location...
Job Description: Job Purpose EXL is seeking an experienced project manager who will play a critical role... Insights’ team of EXL’s Emerging Business Unit (EBU) which is an amalgamation of Utilities, Travel, Banking and Retail...
Lead client engagements, ensuring consistent service delivery Conduct quarterly and annual appraisals for Managers based...
client requirement To meet Key Performance Indicators and associated Service Level Agreement with best quality results The...
routine Achieve individual productivity and quality goal Support other team members in meeting service expectations Aid...
, async/await, file system, streams middleware etc. Should have good knowledge with AWS service and its integration...
concurrency / Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the customer service... representative’s skills Authentication - Measurement of the customer service representative’s soft skills Attendance...
client requirement To meet Key Performance Indicators and associated Service Level Agreement with best quality results The...
Graduate/Postgraduate in any degree 2 to 5 years of relevant experience Proven experience in a shared service or third-party...
Graduate/Postgraduate in any degree 4 to 6 years of relevant experience Proven experience in a shared service or third-party...
Job Description: Job Overview: We are seeking a dynamic and bilingual Customer Service Representative... to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support...
Job Description: Basic Function- Handling inbound/outbound calls from the customers Customer service... skills and excellent phone manner Active listening skills Document Interpretation skills Customer Service Focus...
Lead client engagements, ensuring consistent service delivery Creating account strategies to maximize revenue...