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Keywords: Escalation Manager, Location: Pune, Maharashtra

Page: 6

Techno Functional Consultant - L2

/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off..., zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 21 Jan 2025

Customer Service Associate

& quality reviews and escalation-related face-to-face meetings with client - in alignment with Customer Support · Attend... be available in Configuration Manager (when Configuration Manager is live) Product Coding · Deliver solutions to clients with high quality...

Company: NielsenIQ
Location: Pune, Maharashtra
Posted Date: 19 Jan 2025

Techno Functional Consultant - L1

/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off..., zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 19 Jan 2025

Techno Functional Consultant - L1

/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off..., zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 19 Jan 2025

DDI Team lead

of DDI analysts who provide 1st/2nd level support and act as an escalation for these and any other issues with the DDI... resolutions Perform team leader activities for DNS analysts Work on troubleshooting issues with DNS analysts as escalation...

Company: Syngenta
Location: Pune, Maharashtra
Posted Date: 18 Jan 2025

Techno Functional Consultant - L1

/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off..., zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 18 Jan 2025

Techno Functional Consultant

or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ͏ 2... projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 18 Jan 2025

Executives

/LAM/ Manager for the purpose of settling issues left unresolved Subject Matter Expert for the purpose of handling... in order to update the training curriculum External- Escalation teams at the client end for the purpose of seeking...

Company: EXL Service
Location: Pune, Maharashtra
Posted Date: 18 Jan 2025

Fund Accounting Intmd Analyst - C11 - PUNE

manner as well as act as an escalation point for questions and research Review associate work and provide signoff... as escalation point for questions and research Ensure procedures and controls are followed and the integrity of the data processing...

Company: Citigroup
Location: Pune, Maharashtra
Posted Date: 17 Jan 2025

R2R Expert Team Member

with other RAC analysts, BU Accounting Manager(s) and GBS about accounting subjects, transaction processing and performance Support... BU accounting manager in adhoc specific BU activities Key Accountabilities Responsible for End-to-End Financial Statements...

Company: AkzoNobel
Location: Pune, Maharashtra
Posted Date: 17 Jan 2025

Technical Support Engineer

Job Description: What You'll Do You will report to the Manager, Technical Support. You will work from the Pune... and/or Avalara Excise products, acting as the primary escalation point to ensure an optimal customer experience...

Company: Avalara
Location: Pune, Maharashtra
Posted Date: 17 Jan 2025

Technical Support Engineer

What You'll Do: You will report to the Manager, Technical Support. You will work from the Pune office. The... products, acting as the primary escalation point to ensure an optimal customer experience. What Your Responsibilities...

Company: Avalara
Location: Pune, Maharashtra
Posted Date: 17 Jan 2025

Techno Functional Consultant

requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager... Project Manager/ Project Teams To provide off-site support and inputs as per client requirements External Clients...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 17 Jan 2025

Vice President - Voice Ops

related to customer service to implement best practice in customer care. Execution of escalation requests to the relevant... arrangement, please discuss this with your hiring manager. Hybrid working: Our approach to hybrid working ensures there’s the...

Company: Barclays
Location: Pune, Maharashtra
Posted Date: 16 Jan 2025

Team Lead - VAT Compliance

without any escalation Developing as a people manager, supporting employees by providing guidance, coaching, training and have regular 1:1...'s. Partner with manager on employee related issues, performance reviews & career conversations. Play important role...

Company: Avalara
Location: Pune, Maharashtra
Posted Date: 15 Jan 2025

Team Lead - VAT Compliance

without any escalation Developing as a people manager, supporting employees by providing guidance, coaching, training and have regular 1:1...'s. Partner with manager on employee related issues, performance reviews & career conversations. Play important role...

Company: Avalara
Location: Pune, Maharashtra
Posted Date: 15 Jan 2025

SAP SD Lead consultant

: Manage the SD team and collaborate internally with other team members from MM, ABAP, UI Fiori. Report to Project manager... in timely manner and raise an alarm in advance to avoid any escalation. At Tietoevry, we believe in the power of diversity...

Company: Tietoevry
Location: Pune, Maharashtra
Posted Date: 15 Jan 2025

Techno Functional Consultant - L2

/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off..., zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 15 Jan 2025

Techno Functional Consultant - L2

/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off..., zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no...

Company: Wipro
Location: Pune, Maharashtra
Posted Date: 12 Jan 2025

Business Risk and Control Officer - C13 - PUNE

/job family Responsibilities: Help contribute to governance and the facilitation of the execution of the Manager Control... to ensure appropriate escalation in according with Issue Management and Escalation Policies. Help contribute to the Lessons...

Company: Citigroup
Location: Pune, Maharashtra
Posted Date: 11 Jan 2025