Job Title: Conversational AI SME Call Center & Bot User Journeys Location: (HYBRID- Atlanta, GA) Key...-experience in VUI or conversational design in or around contact centers and/or enterprise virtual assistants Experience working...
by using the proper methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer..., valid, and complete information by using the proper methods/tools Meet personal/customer service team sales targets and call...
, and health plan/employer experience is highly desirable Preferred: Experience in Call Center environment Sharecare and its... of a team that is responsible for meeting training needs of colleagues across the enterprise using blended learning, classroom...
, call center, or hospitality preferred) ✨ Strong communication skills - Ability to de-escalate and resolve issues... for Workstations ✨ Mac IOS 12 or newer What if I have an Education or Enterprise edition of Windows? Education and Enterprise...
-functional teams (reporting, security, development, training and call center) to streamline processes and ensure cohesive HR... and is statutorily responsible for statewide financial reporting. The SAO also provides enterprise oversight and management of the State...
QUALIFICATIONS: Experience with Genesys Cloud is highly recommended Working experience building, deploying, voice call flows... Experience in working on integration with CRM tools e.g., Salesforce Firsthand experience troubleshooting enterprise SaaS UC/IVR...
QUALIFICATIONS: Experience with Genesys Cloud is highly recommended Working experience building, deploying, voice call flows... Experience in working on integration with CRM tools e.g., Salesforce Firsthand experience troubleshooting enterprise SaaS UC/IVR...
not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart... as a category-defining enterprise learning platform. As a key member of the marketing leadership team, this role will define the...
24×7 data center operation, and have flexibility in work hours to cover other shifts On call emergency support...Company Description Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale...
24×7 data center operation, and have flexibility in work hours to cover other shifts On call emergency support...Company Description Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale...
to troubleshoot security systems during rotational on-call support. Work with the 24x7 Security Operations Center (SOC) handling... our or connecting with us on , , , , or . About This Opportunity InComm’s Enterprise Security organization is growing...
not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart... and Insights: Partner with the Center of Excellence to analyze and identify retention trends and provide insights to the business...
responsible for voice, data and wireless engineering for Emory Enterprise communications systems. KEY RESPONSIBILITIES... infrastructure designs, expansions and configurations. In the Network Operations Center, he/she will also monitor critical processes...
across the organization. Call Center Operations Oversight: Lead the optimization of call center operations, including..., optimize workflows, and ensure a standardized and positive patient and employee access experience across the enterprise. Key...
. Call Center Operations Oversight: Lead the optimization of call center operations, including developing streamlined... and employee access experience across the enterprise. Key Responsibilities: Capacity Management Vision Development...
and devices. In the Network Operations Center, he/she will also monitor critical processes for Emory's enterprise-wide systems... coverage and support, including on-call support, to assist with restoring service and maintaining agreed upon service levels...
RESPONSIBILITIES: In the Network Operations Center, he/she will also monitor critical processes for Emory's enterprise-wide systems... with others to resolve issues within a timely manner. Maintains 24 x 7 coverage and support, including on-call support, to assist...
RESPONSIBILITIES: In the Network Operations Center, he/she will also monitor critical processes for Emory's enterprise-wide systems... with others to resolve issues within a timely manner. Maintains 24 x 7 coverage and support, including on-call support, to assist...
RESPONSIBILITIES: In the Network Operations Center, he/she will also monitor critical processes for Emory's enterprise-wide systems... with others to resolve issues within a timely manner. Maintains 24 x 7 coverage and support, including on-call support, to assist...
can flex their time over the 7-day work week. No on-call, no weekends, and no holidays required. Optum is transforming... certified through the American Academy of Nurse Practitioners or the American Nurses Credentialing Center, with certification...