To provide Technical Support to Vox Telecom customers. Job Objectives To adhere to all Vox policy’s, processes..., track and coordinate all Voice Support functions including tickets, calls, complaints and mail queries from customers...
requests received from customers in need of resolution to their problems. To monitor, track and coordinate all Voice Support... resolution by giving in-person, hands-on, support to the Managers to enable the 1st call resolution for customers. To support...