service. As a Team Leader, you will oversee the day-to-day activities of your team, ensuring compliance with regulatory... situations. You'll support your team in resolving complex complaints, promoting digital self-service options, and guiding...
of the customer service representative’s skills Authentication - Measurement of the customer service representative’s soft...) - Measurement of the customer service representative’s skills Ensure that the process transactions are processed as per Desktop...
compliance with regulatory standards while delivering fair outcomes and exceptional service. You will be managing complex...
and drive for targets, decision making ability, adaptable & flexible Customer service focus – Ability to empathize with the... customer/third parties and prioritize requests Desirable Skills Customer service Focus – Ability to empathize with the...
Job Description: To Process back Office Transactions for US Energy Customers Brief Overview of the Process The US energy market is deregulated, enabling customers to choose their energy supplier for both gas and electricity. To mana...
Job Description: Deep domain knowledge of Life & Annuities Claims Insurance. Understand the tasks/ activities and systems used in the Claims Insurance End to end understanding of the lifecycle of a policy in Claims process Formulation...
Job Description: Process Improvement Leadership: Lead Projects: Initiate, plan, execute, and complete Lean Six Sigma projects aimed at process improvement and waste reduction. Drive Change: Facilitate change management processes to ...
Job Description: Senior CAD Technician BoCAD - 1 Proven track record in the use of BoCAD software in transmission industry Able to demonstrate a high level of proficiency in the use of BoCAD Maximum 90 seconds selfie video telling us ...
Job Description: Job Description: Manager CI Team (Experience 8+ Years) Roles & Responsibilities: The Lead Data Analyst's primary responsibility is to deliver Business Insights & Product Insights through data analysis. Act as a subjec...
Job Description: Civil Engineering Graduates - 4 Master's in Civil Structural Engineering at National Institute of Technologies (NITs’) as a minimum Throughout First-class degree (CGPA – above 8.0) Engineering degree language must be ...
Job Description: Brief Job Description: Lead and manage a team of 11 -13 team members and ensure all processes are conducted according to company policies and client requirements Review verification reports for accuracy and completenes...
Job Description: CAD Technicians - 1 Bachelor’s Degree in Mechanical/Civil/Structural First class degree Degree language must be English Able to demonstrate proficiency in AutoCAD and Microstation Maximum 90 seconds selfie video tel...
Job Description: Senior CAD Technician BoCAD - 1 Proven track record in the use of BoCAD software in transmission industry Able to demonstrate a high level of proficiency in the use of BoCAD Maximum 90 seconds selfie video telling us ...
Job Description: Basic Functions Role includes gathering inputs and updating pre-requisites for new business set up and policy renewals for multiple Commercial Lines of Business. Details are updated on the system based on the data, inst...
Job Description: Resource would require manage inbound calls in 24/7 working environment. Preferred experience of utilities background and understanding of business writing skills and comprehension of content of email and application onto...
Job Description: Demonstrated mastery of processing, policy rating and policy issuance systems. Build / maintain strong relationship with regional UWs. Identification of risks and associated exposures involved in new applications f...
Job Description: Skills: • Proven experience as an NLP and ML Engineer or similar role • Have worked on open-source LLM (like Falcon and llama) for various text generation task • Have done SFT or PEFT on decoder based LLM for a specific t...
Job Description: To manage transactions for gas and electricity customers. You will be routed exceptions around creating, amending and terminating payment schemes, such as refunding a customer payment scheme Responsibility for handling...
Job Description: Job Role and Summary The team works on manual checks for the next website, Sending task confirmation to clients on standard email templates. Complete work as per the quoted timescales Duties and Responsibilities Com...
Job Description: Team management, Client Management & People Management SLA targets and KPI targets are met Preferred knowledge of the UK insurance industry and Lloyds of London Market Monitor transactions on an ongoing basis and take...