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Keywords: Director of Customer Operations, Location: London

Page: 11

Data Director, Personalisation

and our award winning customer service, we have a long history of creating magical moments for our customers! We're... and expectations across various functions like engineering, product, operations and first and second lines of defence Develop...

Company: Monzo
Location: London
Posted Date: 21 Feb 2025
Salary: £160000 - 190000 per year

Cash Equities Compliance, Product Advisory - Director

and apply CRM program solutions that meet function/business/product and customer needs in a manner consistent with the Citi program... of related remediation. Collaborating with other internal areas including: Legal, Business Management, Operations, Technology...

Company: Citigroup
Location: London
Posted Date: 19 Feb 2025

Senior Director, Head of Global Retail Design

role focuses on creating store designs that allow for innovative & customer-centric retail experiences across formats. The..., ensuring designs align with the brand's goals, omni-channel customer experience objectives and operational requirements...

Company: Lego
Location: London
Posted Date: 05 Feb 2025

Director, Associate Success

, partner and drive opportunities for centralization, standardization, and process improvements across HR operations. Partner..., or a related field. 10+ years of experience in HR operations, shared services, or a related field. 5+ years in a leadership role...

Company: Blue Yonder
Location: London
Posted Date: 31 Jan 2025

Pre-Sales AI Director - UKI

management, anti-money laundering, and customer engagement. Learn more at: C3 AI The Pre-Sales AI Directorrole is a customer... problems, and scope initial engagements to get customers started on their journey. Responsibilities: Partner with customer...

Company: C3 AI
Location: London
Posted Date: 30 Jan 2025

Senior Director, HEOR Biostatistics

capabilities, repeat business) Seeking feedback regarding client satisfaction Company Operations: Providing strategy... for and advice on other team projects Proven leadership, team-building, and mentoring skills Proven customer focus, with the...

Company: EVERSANA
Location: London
Posted Date: 26 Jan 2025

Senior Director, HEOR Biostatistics

capabilities, repeat business) Seeking feedback regarding client satisfaction Company Operations: Providing strategy... for and advice on other team projects Proven leadership, team-building, and mentoring skills Proven customer focus, with the...

Company: EVERSANA
Location: London
Posted Date: 25 Jan 2025

Senior Director, HEOR Biostatistics

capabilities, repeat business) Seeking feedback regarding client satisfaction Company Operations: Providing strategy... for and advice on other team projects Proven leadership, team-building, and mentoring skills Proven customer focus, with the...

Company: EVERSANA
Location: London
Posted Date: 25 Jan 2025

Deal Strategy Director

in our deal desk team and developing hiring plans to suit. Deal Operations Ensuring our sales and customer success teams can... and proposal management operations, enabling salespeople in crafting complex, non-standard commercial proposals, ensuring adherence...

Company: Synthesia
Location: London
Posted Date: 18 Jan 2025

Strategic Pursuit Director (EU Institutions) - Public Policy

upon an already successful ICF portfolio of established and growing customer programmes across the European Union.... This role requires high business acumen, hands-on capture experience, resourcefulness, and an internal/external customer...

Location: London
Posted Date: 15 Jan 2025

Managing Sales Director, Global Government

of the customer, inside of the company, on the current and changing needs of Global Government clients and prospects... and industry partners at all levels. Understand and anticipate customer needs. Develop innovative solutions to address those needs...

Company: Intelsat
Location: London
Posted Date: 09 Jan 2025

Carrier Management - Associate Director

opportunities etc.) Environment, Customer Focus and Relationships: Develops strong relationships with the Business Units... Understanding on insurance industry and composite/Lloyd’s insurer landscape Understanding of London Market operations (Lloyd’s, IUA...

Location: London
Posted Date: 03 Jan 2025

Relationship Director

across the organisation to ensure all customer requirements/needs can be satisfied in an efficient and timely manner. Leveraging... landscape; work closely with Client Service, Operations and Product Teams to create more value for our existing client base...

Company: Vitesse PSP
Location: London
Posted Date: 20 Dec 2024

Relationship Director

to ensure all customer requirements/needs can be satisfied in an efficient and timely manner. Leveraging industry expertise... with Client Service, Operations and Product Teams to create more value for our existing client base. Maintain an accurate...

Company: Vitesse PSP
Location: London
Posted Date: 19 Dec 2024

Managing Director, Head of EMEA Account Management

Management will be instrumental in driving customer satisfaction, retention, and revenue growth across all regions... leads and partners across product, marketing, sales, and operations. Rewarding work with a high degree of influence...

Company: Fitch Group
Location: London
Posted Date: 11 Dec 2024

Market Strategist Insurance (Director level)

and financial institutions sector. Working collaboratively with Fitch Ratings, this role will represent the voice of the customer... for inorganic opportunities Customer Experience/User Engagement Own the curation and display of Ratings research and products...

Company: Fitch Group
Location: London
Posted Date: 05 Dec 2024

IAM Director / Leader

Administrator Associate or similar are highly desirable but not required. Nice to Have: Experience with SAP, Workday, customer... identity (CIAM), and identity management operations. Skills: Subject Matter Expertise: Deep understanding of IAM...

Company: Alight
Location: London
Posted Date: 27 Nov 2024

Senior Customer Experience Manager

CX Manager with a track record of managing contact centre support operations. This will include an exciting new contact... reduction management project and driving a small team of managers towards an exciting new role in supporting the customer...

Company: HelloFresh
Location: London
Posted Date: 23 Feb 2025

Customer Service Manager

our operation. This role reports to the Director of Operations. Responsibilities Deliver exceptional customer service... Bennett, RIXO, Self Portrait and many more. The Role Customer experience is at the heart of everything we do at Harper...

Company: Harper
Location: North West London
Posted Date: 19 Feb 2025
Salary: £40000 - 45000 per year

Assc Dir-Customer Success Mgmt (Insurance/Reinsurance)

Success Associate Director, you’ll play a key role in setting strategic direction, developing client relationships... in partnership with sales team Identify expansion opportunities by having a deep understanding of the client's business operations...

Company: Moody's
Location: London
Posted Date: 16 Feb 2025